Shipping & Delivery Policy

At titanhauldepot, we are committed to providing reliable, timely, and safe delivery of industrial shipping containers and bulk propane tanks. This Shipping & Delivery Policy explains how we process, ship, and track orders, while ensuring compliance with U.S. logistics standards and Google Merchant Center guidelines.

Order Processing

All orders are processed within 1–3 business days after confirmation of payment and verification of order details. Bulk orders, customized containers, or ASME-certified propane tanks may require additional processing time to ensure quality, compliance, and proper documentation for domestic or international shipping. Buyers will receive confirmation emails detailing the order, estimated shipping date, and tracking information once the shipment is dispatched.

DELIVERY TIMEFRAME

  • Transit Time: 5–7 business days after dispatch
  • Delivery time may vary slightly depending on routing and carrier scheduling

You will receive tracking details to monitor your shipment from dispatch to delivery.

Shipping Methods & Carriers

titanhauldepot partners with licensed freight carriers and logistics providers to handle all shipments. Depending on the size, weight, and destination of the order, we use a combination of:

  • Ground freight for domestic delivery within the U.S.

  • Rail and truck consolidation for bulk orders or industrial projects

  • Port shipping and container freight for international exports

All carriers are carefully vetted to comply with U.S. Department of Transportation regulations and safety standards.

Domestic Shipping (United States)

  • Standard delivery within the continental U.S. typically takes 5–10 business days depending on location, order size, and carrier availability.

  • Shipping to Alaska, Hawaii, or U.S. territories may require additional time and may incur extra freight charges.

  • Buyers will receive a tracking number for all shipments, allowing them to monitor the order from our warehouse to their delivery site.

International Shipping

For international buyers, titanhauldepot provides export-ready containers and propane tanks with full documentation for customs and port clearance. Delivery times vary based on:

  • Destination country and port processing time

  • Shipping method (FCL, LCL, or bulk freight)

  • Import/export regulations and inspection requirements

Buyers are responsible for customs clearance, import duties, taxes, and compliance with local regulations. Atlas Industrial Containers will assist with documentation and coordination to ensure smooth delivery.

Delivery Requirements

Due to the size and weight of shipping containers and bulk propane tanks, buyers must provide:

  • Adequate unloading equipment (crane, forklift, or heavy-lift machinery)

  • Clear access to the delivery site

  • Valid delivery address with accurate contact information

Failure to provide proper unloading equipment or site access may result in delays or additional delivery charges, which will be communicated in advance.

Shipping Costs

  • Shipping charges are calculated based on order size, weight, distance, and delivery method.

  • For bulk or export orders, quotes include freight, port handling, and documentation costs where applicable.

  • Atlas Industrial Containers may offer discounted shipping rates for repeat or large-scale buyers.

All shipping costs will be clearly displayed before checkout in compliance with Google Merchant Center requirements.

Order Tracking & Updates

  • Buyers will receive tracking information via email once the order has been dispatched.

  • Our logistics team monitors all shipments to ensure timely delivery and proactively communicates any delays caused by weather, carrier issues, or customs inspections.

  • For any questions regarding the status of your order, buyers can contact our support team at: 📞 +1 626-240-3244, 📱 WhatsApp: +1 626-240-3244
    ✉️ Email: info@titanhauldepot.com

Risk & Title

  • For domestic orders, risk of loss transfers to the buyer once the carrier accepts the shipment at the point of origin.

  • For international shipments, risk of loss typically transfers according to the shipping terms (Incoterms) agreed upon at the time of purchase, such as FOB (Free on Board) or CIF (Cost, Insurance, Freight).

Damaged or Missing Items

If a shipment arrives damaged or if an item is missing, buyers must notify titanhauldepot within thirty (30) days of receipt. Documentation, including photographs and delivery reports, may be required to file a claim with the carrier. Our team will coordinate inspections, replacements, or repair options as appropriate.

Delivery Commitment

titanhauldepot strives to provide transparent, reliable, and safe delivery of all products. Our policies ensure compliance with U.S. logistics standards and Google Merchant Center requirements, allowing buyers to confidently place orders knowing that equipment will arrive as specified, on time, and in operational condition.